ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

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744 reviews

Reviews about "Compensation"

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3.0
Feb 2, 2024

Some Growing Up To Do

Recommend
CEO approval
Business Outlook

Pros

The company's stock is doing well. So, get RSUs. Pays on the upper end of market -- Insurance was average. Products seem good, perhaps a bit pricey. Not overly high pressure - which ends up being a con if you're looking for commissions.

Cons

It's a product-driven company with no real sales discipline to speak of. They haven't figured out account-based selling, differing to reactionary transactions driven by the customer, ignoring a prescriptive vision and roadmap for the account. That worked at the outset but will limit growth to the next level if they want to get dollars outside of IT.

2.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive Salaries: the compensation at ServiceNow is commendable and aligns well with industry standards. Product : AWESOME platform !!!!!

Cons

Cultural disconnect: The work culture in the French office seems misaligned with the global ethos of ServiceNow. This has been a significant concern during my initial days here. Onboarding challenges: My onboarding experience was marred by delays and a lack of support. The delayed delivery of my laptop significantly hampered my ability to start effectively, and the response from my manager added to the stress rather than alleviating it. Age dynamics: The average age at the office appears to skew over 50, creating an implicit bias towards younger employees like myself. This age dynamic seems to affect perceived credibility and acceptance within the team. Work-life balance: There's an unspoken expectation to work long hours, which is not necessarily linked to productivity or efficiency. This old-school mentality clashes with the innovative image projected by ServiceNow externally. Limited diversity in Recruitment: The hiring pattern predominantly favors candidates from specific former employers (X-Oracle, X-Salesforce, X-Microsoft), which leads to a lack of diverse perspectives in the workplace.

5.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

1. People pact - Live your best life, do your best work and fulfill our purpose together. 2. Customer centric focus from upper management 3. Employee wellbeing and taking timely action on employee feedback is a very important goal for people managers. 4. Good pay and stock price is at an all time high.

Cons

1. Need to streamline engineering processes and tools 2. Provide more opportunities for engineers to innovate

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