ServiceNow reviews

4.1

79% would recommend to a friend

(737 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

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737 reviews

Reviews about "Compensation"

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4.0
Mar 8, 2026

ServiceNow

Recommend
CEO approval
Business Outlook

Pros

Great Benefits and company culture, competitive pay

Cons

Very political at times unfortunately

2.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-The true culture of the company is that most employees will help one another without any pushback. -The technology is solid. ServiceNow has a pretty full toolbox to help IT shops with their needs. -Nice offices

Cons

-The sales teams are weak. They rely on the ITSM install base and hardly have relationships outside of IT. -The company is frugal beyond belief. While the executives are touting the cash reserves to Wall St., they leave out that that is at the expense of the employees. -Leadership is rife with favoritism. Star performers get "solid" ratings and minimal raises, while buddies take care of their buddies whether they perform well or not. -While ServiceNow publicly touts no layoffs, if an employee is rated with a score of 1 or 2 (out of 5), they can be fired without any notice. These can easily be looked at as quiet layoffs without the need to pay severance. (While this did not happen to me, but I saw it happen multiple times)

Viewing 25 - 27 of 737 Reviews

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