ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
1.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent Salary and benefits. I was in the last cohort to get hired that also received a $500 stipend for office supplies, however they no longer provide that.

Cons

Garbage company. SDR’s are constantly being hired because of the high churn rate. Leads are horrible and you’re not allowed to prospect your own leads, half of them are fake, doesn’t qualify under the stringent ICP requirements, or have been contacted so many times that they just curse you out when you call. Management is clueless and the constant glazing they do with upper management during org wide meetings is sad and hilarious. Just stay away.

1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, Work from home option

Cons

Horrible management, horrible leads, they give you leads that are impossible to work with and then you get in trouble for not excelling. They mass hire knowing people will want to leave cus the environment is so bad. I got hired with 15 people, after 4 months only 2-3 were left

Viewing 298 - 300 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.