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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Senior management

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      845 reviews
      5.0
      Nov 14, 2018

      Project Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has so many brilliant, creative people who are willing and ready to impart their knowledge, not only of the software, but also of any ancillary skills that may help you do your job more efficiently. Management is in the trenches with you if you so much as ask, and they are incredibly supportive and fair. I wouldn't trade this work environment for anything.

      Cons

      The learning curve is high, which can be disheartening, but as long as you rely on the advice and help from others, you can survive the first few months feeling like you have a grasp.

      5.0
      Sep 14, 2018

      Great place to grow professional with a lot of support!

      Customer support advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Startup Vibe. - Benefits & Perks. - Snacks & Lunch provided everyday. - Community of wonderful support. - Everyone is striving for success and the success of their coworkers. - Room for growth within the company. - You will make good friends here.

      Cons

      - Stressful in learning their program, but I wouldn't really consider this a Con but more of a learning opportuntiy.

      5.0
      Sep 3, 2018

      Best year of my professional career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I just completed my first year at Service Titan. It's surreal to think about how much the company has grown, how much we've done, and how much I've grown in just 1 year. Everything happens so quickly here. When I first joined, I was told that the company wants this to be a place where I can "become the best version of myself." Well, I definitely feel like I'm doing my life's best work and having a lot of fun in the process. I appreciate being able to work on things that greatly affect the business and the daily lives of our customers, especially in collaboration with super sharp and supportive coworkers.

      Cons

      Meeting rooms are becoming scarce with all the growth

      avatar
      ServiceTitan Response
      7y
      Thank you for your review. Making our customers more successful has been part of ServiceTitan's mission since the beginning, and we're delighted that you feel you are able to do so while also having fun! As we continue to grow, space planning is top of mind and we are considering the best options for everyone.
      Viewing 388 - 390 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.