ServiceTitan reviews

3.3

49% would recommend to a friend

(845 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

845 reviews
4.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

The people. Got to work with some of the most intelligent, creative, wonderful people here. Depending on where you sit, you'll also have the opportunity to make an impact -- though the company has matured in some ways, there's still room to change things up and move the needle if you can make a case for yourself.

Cons

Again, your experience will largely depend on where you sit in the org, but there is definitely a lack of leadership maturity. The "boy's club" theme is recurring because it's true and because it's true at the very top. Most of the people you'll meet here are wonderful but there are some bad players whose bad behavior is tolerated and even rewarded. This is pretty discouraging to see and totally contradictory to company values, but it still happens. Big lack of diversity at the top too, even more so now with the layoffs.

3.0
Feb 21, 2023

high growth translates to high burnout

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the company mission competitive compensation and benefits

Cons

total disregard for home life boundaries super high burnout rate

Viewing 442 - 444 of 845 Reviews

Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.