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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (846 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Senior management

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      846 reviews
      4.0
      Dec 13, 2022

      Very Promissing

      Junior sql developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work culture is very young and vibrant. It's a pleasure to work and interact with everyone. The leadership practices great transparency. The pay is quite good and there's unlimited PTO.

      Cons

      While on my team work/life balance is very important, there are clearly some teams that are pushed and work too much and, although their hard work is recognized, I wish there was a larger emphasis on work/life balance. There also is a large issue with career growth within the company; you may be able to climb the ladder a couple of rungs, but anything more would likely be a lateral move to another team.

      5.0
      Nov 7, 2022

      Great

      Project engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The experience is great and there is a lot of opportunity to learn.

      Cons

      The leadership is not organized and it is hard to get a raise or promotion without waiting for an arbitrary amount of time.

      4.0
      Nov 7, 2022

      They care about the customers and employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do listen to the customers and the employees. I think they do a good job at prioritizing what to update and what changes to make on both sides.

      Cons

      Base pay is great, but getting a raise isn't easy and there should be merit raises. Other companies are so desperate for work so if you wanted a raise, you're best going elsewhere. If you want people to stay, reward them for being dedicated, honest employees instead of paying the price with turnover.

      Viewing 442 - 444 of 846 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 863 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.