ServiceTitan reviews

3.3

49% would recommend to a friend

(846 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

846 reviews
5.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s the best product in the industry not even close. If you’re an SDR this is the place to be.

Cons

I don’t know it’s like anything. Try and do your job. You’ll only make things worse complaining. Never does any benefit. Great product. CEO knows exactly what he’s doing.

5.0
Jul 28, 2021
Recommend
CEO approval
Business Outlook

Pros

The culture is great and diverse. I feel very much heard and the work I am doing is actually impacting and helping our users which are super awesome to see. The benefits package is also very good, pretty much everything you can think about and more.

Cons

There really aren't many cons that I can think of. If I really need to nitpick I would say sometimes the managers need to align on expectations. Sometimes it could feel like there are different standards but that is going away slowly.

3.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

- The team culture is great - Benefits are great

Cons

- There are no boundaries when it comes to success. Your job is everything therefore its hard to get anything done. - The resources that you need are scarce. Be prepared to learn about Quickbooks and other highly technical workflows. - The product is so advanced that it's hard to scale Success.

Viewing 466 - 468 of 846 Reviews

Glassdoor has 863 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.