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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      845 reviews
      2.0
      Nov 15, 2022

      Feature factory

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great vision and purpose (at the corporate level)

      Cons

      Product is completely disaggregated from the strategic vision. Product leadership does not understand the strategy. Male voices are listened to more than others.

      5.0
      Nov 7, 2022

      Great

      Project engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The experience is great and there is a lot of opportunity to learn.

      Cons

      The leadership is not organized and it is hard to get a raise or promotion without waiting for an arbitrary amount of time.

      4.0
      Nov 7, 2022

      They care about the customers and employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do listen to the customers and the employees. I think they do a good job at prioritizing what to update and what changes to make on both sides.

      Cons

      Base pay is great, but getting a raise isn't easy and there should be merit raises. Other companies are so desperate for work so if you wanted a raise, you're best going elsewhere. If you want people to stay, reward them for being dedicated, honest employees instead of paying the price with turnover.

      Viewing 472 - 474 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.