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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.8

      Senior management

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      845 reviews
      2.0
      Oct 6, 2022

      Fun stuff finishes directly after company onboarding training

      Senior data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - company training and multiple reseource for self-education - multiple benifits (insurance, 401, gympass, etc.) - company meetings to share news and goals

      Cons

      - lack of management - high staff turnover - unclear project management

      2.0
      Oct 4, 2022

      Everything was great, until it wasn't.

      Senior sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay Benefits Employee culture

      Cons

      Constantly changing business model Zero empathy from management Tunnel vision approach to goals where the end game doesn't matter, it's month by month Complete lack of understanding of the industries and seasonality Every month making it increasingly more impossible to make $ Constant addition of more trackers and excel docs to keep updated while still managing a full day of work VERY difficult advancement opportunities (you'll spend 1.5-2 years waiting to be an AE) Awful training, literally zero continued training on the industries or technical terms

      3.0
      Oct 4, 2022

      Not the greatest

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock options & remote position offerings.

      Cons

      Micromanagement from Sales Management team. Favoritism and politics included in the everyday role from management on down. Not really a great place for Black Minorities

      Viewing 478 - 480 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.