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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      5.0
      May 7, 2022

      Great!

      Customer support advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Onboarding was great. They really get you to be part of the team.

      Cons

      Software is stressful to learn and also there was a time crunch in learning it

      1.0
      May 5, 2022

      Racist, disgusting company

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some people I work with, well everyone except the managers and their minions .

      Cons

      Work on your management. Work on the high rate OF PIP! Make everyone that isn't white and Asian feel welcome within your sales organization. Make your managers accountable. This is the most racist, fake progressive liberal and rude company I've seen. Let me be clear, it's not the company as a whole. Its the sales organization. If they don't like you, they will make sure to nitpick, call you out in front of everyone in a meeting and try to get rid of you without real reason and with a horrid attitude. Their process changes every week and if you can't get down with it, they will throw you away. I remember asking my manager for feedback and he gave me the examples and they were ALL wrong. You have a bunch of managers who are on top that don't understand the process coaching. Your training is HORRIBLE. I can see a lawsuit if they were to keep practicing these petty tactics.

      Viewing 517 - 519 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.