ServiceTitan reviews

3.3

49% would recommend to a friend

(845 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

845 reviews
4.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice people. Overall a very positive environment. I'd say they take care of their people.

Cons

Not a perfect place, some people have been here based on tenure and not merit. depending on the season and capacity work/life balance can be strained. We could overhaul systems to be more efficient. We work in silos to an extent.

3.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, remote

Cons

Bonus this year had multiple factors that were out of our control, and it was severely limited. Unrealistic targets set by upper management and other issues that prevented the "grunts" like us from getting our money no matter how hard we worked.

Viewing 544 - 546 of 845 Reviews

Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.