ServiceTitan reviews

3.3

49% would recommend to a friend

(843 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

843 reviews
5.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent management, and upper management. Transparent work environment. Motivating team who is always pushing to help their team grow. Clear cut road to promotions. They also pay very fair salaries, and do whatever they can to help the team get to their goals.

Cons

I wouldn't say it's a huge con but the product is very robust and constantly changing so the biggest road block was learning the product. However, they give new hires significantly more time than i've ever seen a company give for learning and training.

5.0
Aug 10, 2023

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work at!

Cons

Fast paced environment that easily can lead to burnout

4.0
Aug 8, 2023

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great benefits and compensation. Clear expectations. Great customer base and vision for the future. Proud to work here. Mostly good career pathing.

Cons

Internal systems and communication are clunky and inefficient. Career pathing is not clear for everyone and has become more difficult.

Viewing 595 - 597 of 843 Reviews

Glassdoor has 860 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.