ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
5.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Culture is wonderful, very fast-paced and employees are well taken care of. My experience with management has been wonderful.

Cons

I've experienced a lot of disruptive change, but that's true of any fast-moving company. Just need to roll with the punches, work hard and you'll be fine!

5.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The people and the culture are fun and energetic. They are really big on celebrating and shouting out great work. Many ways to recognize your colleagues . This is, by far, the best company I have ever worked for. The founders seem very connected to all aspects of the business and make an effort to be as transparent as possible. The energy is high and I can be myself. There is a high expectation for performance but the support you received is amazing. Because of the amazing benifits, you can tell they care a lot about their employees. I love working here.

Cons

This is the most challenging job I have ever had and at times can be a little overwhelming. Because of the challenges, you may be helping a user for multiple hours to solve an issue.

5.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

ServiceTitan is a diverse company that cares about their employees success and growth. They have a great leadership team as well. Great benefits

Cons

I dont have many cons other than the company goes through lots of changes which ultimately affects the sales organization and how things are run

Viewing 619 - 621 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.