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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      842 reviews
      3.0
      Feb 15, 2021

      Pros and Cons

      Lead development representative (ldr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sales Team in its entirety is amazing. It was a joy to work with them while I could. Unfortunately due to Covid I was transferred to the Customer Service Dept... that’s where things changed.

      Cons

      Customer Service Dept leadership sub par.

      5.0
      Feb 9, 2021

      Company is maturing nicely

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has certainly matured and become more structured than it was when I first started a few years ago. Was very much a tech startup feel since things changed frequently with regards to upper management and the software we used internally. Overall my role feels more stable and I can better commit myself to other aspects outside of my predefined role. ServiceTitan is doing amazing when it comes to handling the pandemic and work from home. They are using the money normally used to manage onsite snacks and benefits and providing ample credits and reimbursements for team lunchs.

      Cons

      It has become more corporate for sure but in a good way due to having more experience and stability.

      Viewing 643 - 645 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.