ServiceTitan reviews

3.4

49% would recommend to a friend

(841 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

841 reviews
1.0
Jan 5, 2020
Recommend
CEO approval
Business Outlook

Pros

free Food, nice equipment and office

Cons

Everything. Horrible managers. Unattainable targets.

3.0
Jul 19, 2016

Drink the Kool-Aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fast paced tech environment - A lot of young talented employees - Flexible vacation policy

Cons

- Too many pressures from executives - No clear paths on career within company - Low compensation plans - Company goals are too aggressive; work environment can get very stressful - No clear plan on where the company is going - Work/Life Balance that comps with an aggressive start-up

3.0
Apr 28, 2025

Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

Decent pay, great benefits, lots of opportunities post-IPO.

Cons

Poor leadership. The impactful and effective leaders are laid off and replaced with external hires who believe running ST like they did their old organizations is the answer.

Viewing 73 - 75 of 841 Reviews

Glassdoor has 858 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.