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      ServiceTitan

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      ServiceTitan reviews

      3.4

      49% would recommend to a friend

      (837 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      5.0
      Oct 10, 2025

      Great company

      Data governance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company with a lot of upside.

      Cons

      Due to organizational structure it's hard to get alignment on priorities.

      3.0
      Oct 8, 2025

      Good short term opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maybe the only sales org in the world that balances books of biz to preferential to new hires

      Cons

      Accounts wont change for years, leadership will not care to listen to make changes. There seems to be a preference for lower reps to over perform and more senior reps to underperform

      3.0
      Oct 7, 2025

      Misaligned

      Customer support advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Work remotely, good benefits.

      Cons

      High expectations of Support staff with severe lack of actual tools, training or guidance to meet them. Fast, hard, immediate changes that have dramatic effects on your life and well being. Micro managing. No communication and when there is communication it is deceitful and lacks transparency and forward thinking. Money on the mind...sums it up

      Viewing 82 - 84 of 837 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.