ServiceTitan reviews

3.4

49% would recommend to a friend

(838 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

838 reviews
5.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Lead mission-critical projects with full ownership of architecture and delivery. Influence company-wide technical strategy and long-term platform direction. Collaborate with high-caliber engineering teams in Armenia and the U.S. Work on complex distributed systems at real-world scale. Build products used daily by thousands of businesses across the U.S. Shape org-level engineering standards, hiring, and delivery processes. Operate in a global engineering environment with executive-level exposure. Drive continuous improvement in reliability, performance, and code quality.

Cons

Evening calls are common due to U.S. timezone alignment. Delivery expectations are high in a fast-scaling environment.

Viewing 103 - 105 of 838 Reviews

Glassdoor has 855 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.