ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
2.0
Dec 20, 2022

Toxic

Recommend
CEO approval
Business Outlook

Pros

Benefits are good and the perks for employees are nice.

Cons

Poorly organized company with rude people

3.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome Hybrid ( in office/wfh) options Free Lunch and snacks if you work in - office

Cons

Unreasonable Workload Lack or resources available to help you succeed No one knows what they are doing. When you try to collaborate with other departments, there is often a delay in response/results or an internal fight to get what you need. SOME of the management don't know how to people manage and will take a critique as an attack instead of a learning opportunity. Micro-aggressions are at an all time high Compensation is much lower than the going rate.

1.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and health benefits are pretty good for the position

Cons

I've worked as an SDR/BDR for a couple companies before, and this was by far the most disorganized sales team I've been a part of. Seriously, go somewhere else and you'll probably have an easier time with success. The onboarding process with sales enablement was terrible and even went so far as to give new SDRs bad information, the lists of leads youre supposed to work is hella terrible, and it seems like theyre hiring new SDRs all the time despite the fact that they dont even have enough good accounts to work for the SDRs who currently work there. People seem to be dropping like flies, even the ones who have found some success within the role.

Viewing 154 - 156 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.