ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
5.0
Dec 10, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

Great team, good upper management and great product.

Cons

Teams are burning out and exhausted. Overall though, morale is good. Would be nice if upper managment was a little more in touch with the realities of the work.

3.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is great unlimited PTO 4.9/5 start health insurance (prices went up a bit this year but still really good) very relaxed work environment Lots of tool automation.

Cons

Automation tools in github are extremely slow and will stop on broken unit tests which may hide other broken tests down the line requiring multiple runs to see everything that broke. The monolith project takes ages to spin up and begin working on. My work laptop has 64GB of memory and it's not even close to enough to run everything I need on a daily basis. There are days I need to run 5 C# applications with an additional 2 UI projects. I've had to limit the amount of memory my docker containers can use to help mitigate my VS from crashing due to lack of memory. There are instances where VS is already 'loaded' but doing stuff in the background and even just scrolling the current file causes the machine to freeze up and take a while. The deployment process is an absolute nightmare to try and wrap your head around. So many dates about when things are being locked down and have to be tested by. It feels like every 2 weeks there's a new deployment deadline that takes QA resources away from the team. The communication between teams is very much on a 'need to know' kind of basis where I've asked managers who have been at the company for 5+ years how something works on a high level and they have no idea. Due to the lack of cross team communication I feel there is a severe lack of growth opportunity here at ST. I definitely have days where I feel like a 'Code Monkey'.

5.0
Dec 4, 2024

Great opportunity!

Recommend
CEO approval
Business Outlook

Pros

Culture and earning potential is great

Cons

None that i can think of

Viewing 178 - 180 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.