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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      5.0
      Sep 3, 2024

      Have all of their $%^& together

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working here. Everything is very organized, and people really care about their code and how it affects all of the other developers. Tons of forced vacation, plus unlimited vacation.

      Cons

      401k match is not as high as I'd like.

      1.0
      Sep 2, 2024

      Okay place to start career

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay-60k base Good training I had great managers, can’t vouch for the rest of them.

      Cons

      Once the sales org didn’t hit quota everything started going downhill. The leads are horrible, mostly recycled from past sdrs. Lots of micromanaging and meaningless tasks to do. If you don’t complete them you will be put on a pip regardless if you hit quota that month. Also the AEs will try to disqualify any opportunity that is not an easy win and leadership does nothing about this. I had a few instances where an AE was rude to the owner and made them leave the demo early so they could disqualify the opp. Icp is also way too specific leading to more opportunities that are disqualified. All of this makes it hard to hit quota which is why every sdr I started with (there were over 20 of us) is gone within a year. Overall it’s a decent place to start a sales career but don’t plan on staying long. Get some experience for your resume and move on to a better company.

      Viewing 220 - 222 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.