Does Shentel pay their employees well?

According to anonymously submitted Glassdoor reviews, Shentel employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Shentel. This rating has been stable over the past 12 months.

How satisfied are employees working at Shentel?

59% of Shentel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shentel 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Shentel?

Customer Service Representative (9) , Retail Sales Representative (8) , Retail Sales Consultant (7) , Manager (6) , Sales Representative (6) , Assistant Manager (4) , Store Manager (4) , Assistant Store Manager (3) , Engineer (3) , Associate RF Engineer (2) , Dispatcher (2) , Field Operations Supervisor (2) , Network Engineer (2) , Project Manager (2) , Retail Store Manager (2)

What are the pros of working at Shentel according to real employee reviews?

"Benefits are good so is pto" ((in 28 reviews)); "Good pay but not best in area" ((in 11 reviews)); "Good people in the company" ((in 11 reviews)); "Great Coworkers make the job fun" ((in 4 reviews)); "Excellent work environment." ((in 3 reviews))

What are the cons of working at Shentel according to real employee reviews?

"Out dated management and poor planning" ((in 10 reviews)); "Managers will only look out for each other and will only promote employees based on friendship." ((in 3 reviews))

What are the top reviewed Shentel locations?

Edinburg , Lynchburg , Roanoke , Waynesboro , Winchester , Rustburg , Harrisburg , Hagerstown , Radford , Beckley , Etters , Charlottesville , Harrisonburg , Charleston , Mechanicsburg , Shenandoah , Woodstock , Christiansburg , Danville , Abingdon , Richmond , Staunton , Hampton , Norfolk , Weston , Chillicothe , Columbus , Tallahassee , Maryland City

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Shentel

Shentel reviews

3.3

59% would recommend to a friend

(186 total reviews)

Edward H. McKay

49% approve of CEO

67% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

Shentel has an employee rating of 3.3 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

5.0

Jul 8, 2026

Great work-life balance with a supportive culture

Associate project manager

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance Family like feel Competent leadership Collaborative teamwork

Cons

I don't have any negative feedback

3.0

May 6, 2026

Remote work is great, but micromanagement is frustrating

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

fully remote, independent work for the most part

Cons

micro-managed on every phone call, not able to get morning shift as promised after 6 months of employment

1.0

Apr 8, 2026

Not worth it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, good 410k

Cons

Very clicky, low pay, taps out on raises really fast

Viewing 1 - 3 of 186 Reviews

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Shentel

Shentel reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great work-life balance with a supportive culture

Remote work is great, but micromanagement is frustrating

Not worth it

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