Sherwin-Williams reviews

Pay is grossly insufficient for the work completed. PT employees are capped at 29 hours/week. Some stores have 4-5 PT employees, yet they "can't afford to hire full-timers". There's ZERO commission for PT salesmen (even though we can sell upwards of $5K+ of product a day). We must "hold the customer's hand" through the entire purchase (explain variances in color, paint sheen, paint lines, application, etc) which can take up to an hour. Customers walk in asking for "a gallon of white" not realizing there's 50 different whites and off-whites, in up to 7 different sheens and 12+ product lines (it's much like someone walking into a library and saying "I want to rent a book", or a grocery store and saying "I want some food", then having an employee explain EVERYTHING to them). Customers ask you to match a paint color from 20yrs ago (without considering fading or a change in base product). They can ask you to match color from a paint chip smaller than a hangnail (no exaggeration). They bring in a magazine and ask for a color match of a picture (without realizing that a photo is a combination of multi-colored pixels). They ask for a color match from a picture on their phone or laptop (without considering the back light of the screen being blue or gold spectrum). They don't want to hear explanations, they just want it matched. If you can't get it spot-on, they complain to management or shoot an email to corporate. On top of all that, there is very little room for advancement from PT to FT/Management.

- Stores group has moderate manual/physical labor - Strict budget quotas