Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 383 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (27) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Benefits are good." ((in 35 reviews)); "Great values and culture!" ((in 33 reviews)); "The pay is decent for some." ((in 26 reviews)); "The pay is decent, and many fellow liaisons were really great people to work with." ((in 16 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 10 reviews)); "micro management style, managers don't know workflow" ((in 8 reviews)); "Favoritism, no real support , can’t trust anyone" ((in 5 reviews)); "• Communication can feel unclear or inconsistent depending on management" ((in 5 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(377 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

377 reviews

5.0

Dec 3, 2020

Fantastic employer with wonderful benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have recently joined the Shields team and I have experienced excellent benefits, competitive pay, a culture of kindness, flexible work environment with amazing remote employee support. Incredibly talented team members make working here a pleasure!

Cons

I have not had any negative experiences.

5.0

Dec 3, 2020

Best Place to Work

Senior certified pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - Internal Growth - Benefits - Work/Life Balance - Satisfaction

Cons

None that I can think of.

5.0

Dec 3, 2020

A real culture of kindness!

Patient outreach coordinator

Recommend

CEO approval

Business Outlook

Pros

I went into this position with no experience regarding making calls, but the training I received not just from my superiors, but from my colleagues really prepared me for my role and built my confidence. It makes a huge difference working with folks who genuinely care about each other and the superior standard of care we offer our patients.

Cons

Although learning the role remotely has not been ideal, I really don't have much to complain about!

Viewing 313 - 315 of 377 Reviews

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Ratings by category

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Reviews by job title

Fantastic employer with wonderful benefits

Best Place to Work

A real culture of kindness!

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