Does ShipperHQ pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipperHQ employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ShipperHQ. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at ShipperHQ?

35% of ShipperHQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipperHQ 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ShipperHQ?

Account Executive (3) , Account Manager (2) , Manager (2) , Sales (2) , Software Engineer (2) , Specialist (2) , Technical Support Engineer (2)

What are the pros of working at ShipperHQ according to real employee reviews?

"decent pay" ((in 4 reviews)); "Good opportunities for upward mobility, great training, very supportive leadership, big emphasis on work/life balance." ((in 3 reviews)); "Colleagues were friendly, approachable, and consistently willing to assist one another, creating a workplace that was both positive and productive." ((in 3 reviews)); "Decent benefits" ((in 3 reviews)); "Plenty of opportunity to learn." ((in 2 reviews))

What are the cons of working at ShipperHQ according to real employee reviews?

"Most managers don’t last more than a few months, so inevitably, you’ll end up reporting to the CEO." ((in 4 reviews)); "Jo fosters a culture of fear and instability, openly badmouthing employees who leave—or even those on PTO." ((in 3 reviews)); "As a remote worker can mean you don't get full team visibility and peer to peer learning." ((in 3 reviews))

What are employees saying about ShipperHQ layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipperHQ layoffs and their outlook for job security at ShipperHQ in 2026.

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ShipperHQ

ShipperHQ reviews

2.5

35% would recommend to a friend

(47 total reviews)

38% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.4

Senior management

ShipperHQ has an employee rating of 2.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipperHQ employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

3.0

Dec 3, 2024

Good starting point

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good people to work with and a real team atmosphere.

Cons

Not great compensation and benefits are expensive and not great.

3.0

Oct 24, 2024

ShipperHQ Review

Specialist

Recommend

CEO approval

Business Outlook

Pros

Tons of opportunities, people are nice, work is challenging! a

Cons

Office dynamics can be tense. Leadership team is difficult to work with and unkind words are said publicly rather than giving constructive feedback privately.

1.0

Oct 11, 2024

Only work here as a last resort

Software engineer

Recommend

CEO approval

Business Outlook

Pros

None. If there are any positives, they are quickly overshadowed by the negatives.

Cons

All the other reviews here are spot on. Jo, the CEO, is the worst manager I have ever witnessed. She did some of the development on the product 10+ years ago and feels this qualifies her to be a technical architect today. It doesn't But, she will still micro manage you and your technical decisions and be quick to tell you how easy things are, how she can build it herself and it shouldn't take you so long. It's easy to build things quick when there is no documentation or tests of any kind. The only developers who have lasted at that company are there because they have learned to always say yes to Jo. Eventually she will get distracted and leave you alone for a few months. Just brace yourself for when the hot potato lands back on you. All the other competent developers who take a job at ShipperHQ start looking for a different job immediately, and leave first chance they get.

Viewing 7 - 9 of 47 Reviews

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Jobs at ShipperHQ

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Good starting point

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Only work here as a last resort

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