Shipt reviews

3.2

39% would recommend to a friend

(764 total reviews)
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Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
1.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

This job offers a cool office, mediocre pay and benefits, and you can tell people you “work at Shipt” if that’s important to you. It’s important to note, with a little work, and leaving Shipt OFF of my resume I found a job working normal hours for substantially more money.

Cons

This is a call center job. No ways around that. There used to be hundreds of 1 star reviews on here but a lot of them were removed for some reason. This was a genuine hell hole to work in. You work 8 or 10 hours a day. You get two 15 minute breaks and one 30 minute lunch break. No control over your schedule. The entire time you are there you are taking extremely angry phone calls or chats. I would not recommend this job to anybody that has a degree. None of this is what made me leave though. I was mislead by this company. They will tell you people often move up out of x team. I have been gone for some time now and the people that were there when I left still work the same god awful job.

5.0
Mar 22, 2021
Recommend
CEO approval
Business Outlook

Pros

– Literally the nicest people you'll ever meet – Empathetic + reliable managers – Inclusive + healthy work culture – Fierce C-Suite – Transparency about pay and management – Encouraging about taking time off – Snack mail

Cons

– Need to streamline some processes but they acknowledge and are proactive in creating positive changes

1.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

-training was thorough and informative -you encounter some really nice people individually--especially the trainers

Cons

-pay is awful relative to what's expected of you -since everyone is working from home for the foreseeable future, you don't get any of the in-office perks that are so heavily touted in the interview -lack of support from supervisors/management -expect zero work/life balance and zero schedule predictability or regularity

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Shipt Response
5y
Thank you for taking the time to leave your feedback! We agree that our trainers are very thorough and very nice people! We know that the WFH home situation is not optimal for many and we are constantly looking for ways to provide impactful benefits while at home, such as offering an internet stipend, extra PTO in June, and a new online training platform for people to learn new skills and get prepared for potential advancement.
Viewing 43 - 45 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.