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      Shipt

      Part of Target

      Engaged Employer

      Shipt reviews

      3.2

      40% would recommend to a friend

      (764 total reviews)
      avatar

      Kamau Witherspoon

      35% approve of CEO

      31% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.0

      Culture & values

      2.6

      Senior management

      2.5

      Career opportunities

      Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      764 reviews
      1.0
      Nov 14, 2022

      Company has no respect for it's devoted shoppers

      Personal shopper & delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can actually be of great service to your community and make a few bucks

      Cons

      The headquarters of Shipt can care less if we live or die .all they care about is their profit .there is no personal attention to the employees at all.we are disposable to them no matter the dedication to the company.,it's sad ,in America to be dismissed and underappreciated by your employer

      1.0
      Nov 8, 2022

      Destructive Financial Management Decisions

      Independent contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I began working at this company during the first weeks of Covid-19. We were considered heroes, paid exceptionally well, and the company took care of it's employees during the height of the pandemic.

      Cons

      Since new management has taken over the company, pay has been cut to below minimum wage, shoppers who earn more are deactivated without reasoning, and the algorithm has been entirely rigged to cut costs at the expense of customer service. This company cannot continue to operate with memberships in decline the way that they are. Their revenue is plummeting due to terrible management decisions that has radically changed everything about the app in a short time frame. It was good the way it was, members and shoppers alike are very unhappy and frustrated with these annoying changes. The corporate team has absolutely crashed their reputation into the ground because of unethical decisions to manipulate cost structures. They have outsourced most of their customer service lines and are almost entirely unresponsive to complaints and suggestions.

      1.0
      Jul 7, 2022

      Wrongfully Terminated

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before the change in leadership that led to my firing I was able to be autonomous and free to work on projects that specifically benefitted my team and shift.

      Cons

      New management brought about tons of micromanagement, disrespect, lack of professionalism, and tons of unnecessary changes.

      Viewing 55 - 57 of 764 Reviews
      Related searches: Shipt jobs | Shipt salaries | Shipt benefits | Shipt interviews
      ReviewsShipt reviews

      Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.