Shipt reviews

3.2

39% would recommend to a friend

(767 total reviews)
avatar

Kamau Witherspoon

35% approve of CEO

31% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

767 reviews
5.0
Sep 27, 2016

Great company culture and a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is scaling quickly, and there is great potential for growth as a result. It is extremely unusual to find a tech start up of this caliber in the Southeast, and it is important to remember that. If you are willing to come in, put in the hours, have a good attitude, and act quickly and strategically without getting bogged down and contributing to b.s - this is the place for you! Having worked at other tech start-ups, I can say that this is the most forward thinking company I have been a part of. If you want to show up at your job every day at 7:55 AM, go through your checklist of things to do, and leave promptly at 4:58 - this is not the place for you. But there are several banks to choose from down the street :)

Cons

We could do a bit more to better manage the growing pains that come with such a rapid scale. But overall, I think it is being handled well.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, extremely cushy work environment (see cons below), access to most modern tech stacks. I have enjoyed some of my time at Shipt as I had some autonomy in what I work on. That has changed recently, however.

Cons

Major disfunction originating from leadership. The product model and processes has always been messed up. Quarterly planning is an absolute nightmare, with garbage PRDs being AI generated causing engineering managers and project leads to be inundated with PRD reviews of half-baked ideas. Every quarter, a majority of product initiatives are "kicked off" late in the quarter due to miscommunication or lack of requirements, and engineering is forced to scramble to meet deadlines. No one (engineering, product, design) believes in the work that is dictated from the leadership team. Tech initiatives are crowded out by last minute projects that have no impact on business metrics. Arbitrary deadlines are set by leadership with no justification short of "we should move faster". Target needs to clean house and put their own people in place. There's an extreme lack of accountability at every level of this organization. Some engineers do minimal work and can coast for years. Leadership oversees farcical projects that never move the needle, yet they stay in their position. Unlimited PTO results in inefficiencies as key contributors for projects will be gone for weeks at a time.

Viewing 235 - 237 of 767 Reviews

Glassdoor has 2,950 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.