Shoe Palace reviews

3.0

40% would recommend to a friend

(304 total reviews)

George Mersho

41% approve of CEO

27% positive business outlook

Shoe Palace has an employee rating of 3.0 out of 5 stars, based on 304 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shoe Palace employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

304 reviews
1.0
Jul 23, 2025

No Room To Grow

Recommend
CEO approval
Business Outlook

Pros

You get the opportunity to attend exclusive events if you're invited, which can be a great perk. Plus, depending on the team you're placed with, you can gain valuable experience and learn a lot across different areas.

Cons

Unfortunately, the cons outweigh the pros. The benefits package is very limited, and compensation is below industry standard—barely a livable wage for full-time employees. Paid time off is essentially nonexistent for hourly staff; you're given a capped 40 hours of sick leave per year, and once that’s used, any additional time off is unpaid. Those sick hours also don’t get paid out, meaning you can end up accumulating time you can’t use or cash out. Leadership dynamics can be challenging. Executive-level involvement in day-to-day decisions, including staffing changes, feels excessive and creates an unpredictable work environment. Career growth is another concern—there’s no clear development path or structure. Annual reviews are not guaranteed and often require employees to initiate them. Raises are rare, even for high performers, and despite being paid entry-level wages, you're often expected to take on multiple responsibilities without appropriate recognition or support.

1.0
Jul 22, 2025

Poor management

Recommend
CEO approval
Business Outlook

Pros

None management is horrible careless

Cons

I was told to do something by one manager told not to do it by another and ther other manager still got mad at ME for not doing it. I was only scheduled 3 days a month and told to keep me availability open when i have a second job and a single dad so they fired me whwn i said i cant work weekends because i am a single parent

Viewing 16 - 18 of 304 Reviews

Glassdoor has 306 Shoe Palace reviews submitted anonymously by Shoe Palace employees. Read employee reviews and ratings on Glassdoor to decide if Shoe Palace is right for you.