Shutterfly reviews

3.1

45% would recommend to a friend

(1,240 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 20, 2016

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly and professional. Good training. Benefits and free products plus bonus if hired on.

Cons

12 hours, 6 days a week during q4. Can be stressful with angry customers. Stuck on long calls or chats

4.0
Sep 3, 2016

Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, and a great overall market focus of creating products that capture memories for the world to re-experience that "one time" in the past that make your brain perk up a little bit and that smile about that "one time".

Cons

Going through a technology transition and a leadership transition. I believe that the new leadership will drive the company in the right direction and they will emerge stronger, but during times of change there will be uncertainty.

1.0
Jul 21, 2016

Abusive Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company with great product and loyal customer base. CEO passionate about the product and very involved. Joined with the promise and hope to make a change.

Cons

Immediate manager had personal issues thus generally tended to be very abusive if things did not go well. But surprising their leadership also did the same and were many times revengeful. Glad i am out of the mess

Viewing 304 - 306 of 1,240 Reviews

Glassdoor has 1,413 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.