Shutterfly reviews

3.1

45% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

34% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 7, 2018

Shutterfly Business Solutions / Enterprise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most people at the individual contributor level are wonderful coworkers that feel like family -- I've developed some great friendships! - So much opportunity and potential with the talent and specialized expertise on the teams - Great office location in Tempe - Decent benefits, including unlimited PTO and free products - Exciting time to be at the company

Cons

- New leadership on the Enterprise side came in last year and it's been a very, very difficult place to work since then - Sales teams are able to do whatever they want and continue to act as bullies throughout the organization - Integrating a modernized, agile approach to software development with a traditional commercial print business is still not working – work is still waterfall / project-driven instead of product-driven - Director level leaders are constantly misaligned and running around in circles without a clear focus or prioritization - Leadership has never been able to communicate a clear direction or vision for the Enterprise business - Lack of clearly defined roles - Dysfunctional intake / onboarding process for new work - Many people throughout the Enterprise side are suffering from burnout, pulling all-nighters and constantly fighting fires - We get our individual goals for the entire year late in Q4 long after they are 'due' - Finger-pointing mentality and culture, complete lack of humility

5.0
Jan 24, 2018

Best Place I've Ever Worked

Recommend
CEO approval
Business Outlook

Pros

Shutterfly has it all. Work life balance (unlimited PTO, work from home), flexible scheduling (based on your life), incredible benefits (RSUs for senior FT employees and above), competitive pay, and some of the best leadership I've ever seen. Transparency actually exists here, and so does teamwork. I have been here over a year and still love coming to work every day.

Cons

The HQ is in RWC and there are disconnects between that culture and the other facilities. Not necessarily a bad thing because that means other locations have the flexible of the Bay/Tech area culture, but can be hard to get "noticed" since execs are not around as much. Multiple departments have only one person who knows what is going on. Start cross training to make sure if such an employee did leave, it won't be detrimental to the organization.

2.0
Dec 22, 2017

Shutterfly has gone bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The reasons are few and far between.

Cons

Shutterfly has lost its way. The company has made a string of decisions to reduce costs at the expense of employees.

Viewing 67 - 69 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.