Shutterfly reviews

3.1

45% would recommend to a friend

(1,238 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a really excellent work/life balance. They are flexible on when you arrive and go home as long as you complete your work.

Cons

There is entirely too much middle management. My team of roughly 12 had 3 project managers and a product manager. Often miscommunication would hinder feature development for days at a time. Circular discussions were commonplace, and there was a lack of regard for the professional opinions of the engineering department. A literal chasm existed between the business and creative side (they are in separate buildings), and the lack of communication and consultation about what is technically feasible given man-hour constraints led to mandatory weekends of work which could have been avoided entirely. The philosophy here is definitely "the end justifies the means". They care very little for maintainability or providing safeguards for the future.

2.0
Nov 9, 2015

Unorganized goals and incompetent leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products are great, and the culture was great while it lasted...

Cons

I used to love working at Shutterfly but the environment has become toxic lately. The turnover within our department was terrible. The managers are micromanagers, and are not competent. They rely on their Creative Directors and Seniors for everything. There is not much of a career path for you here, just busting out production work. They are also cutting a lot of costs in all areas — including our annual raises.

3.0
Oct 30, 2015

Customer Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perks and training program.

Cons

Limited opportunities for career growth.

Viewing 985 - 987 of 1,238 Reviews

Glassdoor has 1,411 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.