Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
avatar

Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

can-do culture: not a lot of whining about the difficulty of challenges or changes in plans. Almost everybody just wants to get the work done. doesn't feel hierarchical: though org chart has ~5 levels, more-than-average autonomy is granted lower levels. implementation decisions and actions tend to happen quickly. sometimes strategic decisions take a while, however (not unusually long). Genuine enthusiasm for products: employees truly care about the appeal, utility, and quality of the products. Genuine appreciation for customers and community: getting customer feedback, good or bad, is important to almost everyone. Charitable activities are extremely well supported by execs and employees. Quality of colleagues: Pretty good overall. A few superstars, lots of strong not-quite-all-starts, very few losers. Nice people. Freedom to take initiative and take on new responsibilities: See a problem or opportunity that should be addressed, then make it yours! Very little territorial behavior.

Cons

Most everything above average, no true downsides, just a few areas of mediocrity. Total compensation package isn't bad -- hey, this is an internet company in the Silicon Valley, after all -- but it's only average competitively. (If wages and options are so-so, at least the frills are better than average -- food, events, etc.) Some wastefulness due to legacy systems and processes in some departments. Some typical bottleneck/SPOF problems in engineering due to over-dependence on veteran programmers. Recent cost-cutting due to economic slowdown is perfectly reasonable, but sometimes not ideally even-handed. These imperfections, as a group, are far less serious than any prior employer in my 10 years of e-commerce experience.

2.0
Jul 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Great products and plenty of smart people there.

Cons

No clear path for promotion or advancement. Can be political, and this affects people's promotions. Some managers are good, others are terrible. They don't really do anything about the bad ones, and don't really reward the good ones. Lack of vision or strategy causes frequent fire drills.

Viewing 1234 - 1236 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.