Shutterfly reviews

3.1

45% would recommend to a friend

(1,239 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Generous with time off, will you use it?

Cons

Lack of support. Vision falling flat with customers. Customer Service not a focus. Failure of Technology. Toxicity between departments. No training. Competing Priorities. Not bonused on time consuming programs.

3.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of equipment to learn. I have never worked in a place that has so much equipment on the floor until Shutterfly. There isn't a boring minute. Especially during peak season, you will be engaged from start to finish with servers crashing, printer malfunctions, desktop rebuilds, relocations of Machines, Installation of Software and troubleshooting.

Cons

Unity is lacking in so many areas. Team Spirit is weak. At times, I felt like I was on trial. There is a constant oversight looking for failures. You have to deal with (shadow managers), those wanting to be managers in your department, especially with those Administrators who have tenure over you. There is continuous backbiting with the attention of tearing down and tarnishing others versus lifting each other. A lot of this is hidden and even managers don't see it. This is corporate America. You will be tested. Develop thick skin and do everything by the written procedures and you will be just fine. (I have high regard for the IT Manager, he tries to promote teamwork. You will not find a better person. )

5.0
Feb 26, 2024

Great people & impactful work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Shutterfly has some amazing people that have shared values and passion around memorable moments. New leadership is bringing a strong vision, quick decisions and a focus on driving employee engagement and business performance!

Cons

A lot of change that is constantly responding to business and employee needs - so if you are not comfortable with "pivoting", then the culture will be challenging.

Viewing 244 - 246 of 1,239 Reviews

Glassdoor has 1,412 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.