Does Signature Performance pay their employees well?

According to anonymously submitted Glassdoor reviews, Signature Performance employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Signature Performance. This rating has been stable over the past 12 months.

How satisfied are employees working at Signature Performance?

57% of Signature Performance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Signature Performance 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Signature Performance?

Customer Service Representative (22) , Claims Processor (18) , Provider Experience Representative (10) , Customer Service Representative (CSR) (5) , Operations Manager (4) , Caec Representative (3) , Call Center Representative (3) , Medical Claims Processor (3) , Business Analyst (2) , Claims Specialist (2) , Contractor (2) , Corporate Services (2) , Customer Experience Representative (2) , Medical Coder (2) , Medical Coding Auditor (2)

What are the pros of working at Signature Performance according to real employee reviews?

"Decent pay if you don't take/need the benefits." ((in 14 reviews)); "Culture is amazing" ((in 11 reviews)); "Great manager" ((in 10 reviews)); "the people there were great to work with" ((in 9 reviews)); "Eventual ability to work from home" ((in 8 reviews))

What are the cons of working at Signature Performance according to real employee reviews?

"We have awesome benefits but they are expensive." ((in 10 reviews)); "Management and HR are great partners to work with." ((in 10 reviews)); "Health insurance is expensive" ((in 9 reviews)); "Poor training" ((in 7 reviews)); "Favoritism not so awesome." ((in 3 reviews))

What are the top reviewed Signature Performance locations?

Omaha , Middletown , Bellevue , Tulsa , Atlanta , Kansas City , Detroit , Nebraska City , Lincoln , Alamogordo , Charlotte , Austin , Houston , Sheppard AFB , Columbus , Gulfport , Los Angeles , Denver , Nellis AFB , Gainesville , Kissimmee , Holloman AFB , Florida City , Omaha Regency , Kansas City

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Signature Performance

Signature Performance reviews

3.6

57% would recommend to a friend

(151 total reviews)

Allen Fredrickson

77% approve of CEO

55% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Signature Performance has an employee rating of 3.6 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signature Performance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

151 reviews

2.0

Sep 1, 2025

Ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

remote, pay, helping veterans, family members

Cons

overnight shift, no sleep, lack of interaction

Signature Performance Response

9mo

Thank you for taking the time to provide feedback. We're sorry to hear that your work schedule did not align well with your personal schedule. If you would like to provide any further feedback about how we can boost enagement among our overnight Associates, please email us at info@signatureperformance.com.

1.0

Jul 24, 2025

Zero Integrity. Zero Quality

Claims processor

Recommend

CEO approval

Business Outlook

Pros

The veterans calls received and helped. It was a guaranteed paycheck every 2 weeks.

Cons

No integrity.Quality assurance scores are falsified.Failing scores are given on calls and was blamed on system glitches when addressed.Calls are also doctored up and edited to fit the company's narrative. As a result bonus money and incentives are lost. The company higher ups all work together to cover up your concerns. Constant changes and edits made to the training materials to fit their narrative. The Directors also ignored QA questions and concerns. Simply only there to collect a paycheck.Low pay.No health insurance due to extremely high premiums.

Signature Performance Response

11mo

Thank you for taking time to provide feedback. We would like to learn more about your experience and how we can improve. Please email us at info@signatureperformance.com.

4.0

Jul 20, 2025

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and supportive staff

Cons

The computer system are very challenging

Signature Performance Response

11mo

Thank you for the review. We appreciate your time and efforts on the Signature team and wish you well in your future endeavors!

Viewing 13 - 15 of 151 Reviews

Jobs at Signature Performance

Payment Analyst, Healthcare

Executive Assistant to the Office of the Founder & Executive Chairman

Learning and Development Specialist

Senior Director of Contracting

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Signature Performance

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Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Zero Integrity. Zero Quality

Great place to work

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