Does Signature Performance pay their employees well?

According to anonymously submitted Glassdoor reviews, Signature Performance employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Signature Performance. This rating has been stable over the past 12 months.

How satisfied are employees working at Signature Performance?

57% of Signature Performance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Signature Performance 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Signature Performance?

Customer Service Representative (22) , Claims Processor (18) , Provider Experience Representative (10) , Customer Service Representative (CSR) (5) , Operations Manager (4) , Caec Representative (3) , Call Center Representative (3) , Medical Claims Processor (3) , Business Analyst (2) , Claims Specialist (2) , Contractor (2) , Corporate Services (2) , Customer Experience Representative (2) , Medical Coder (2) , Medical Coding Auditor (2)

What are the pros of working at Signature Performance according to real employee reviews?

"Pay was good and always had opportunities for monthly incentives." ((in 21 reviews)); "Culture is amazing" ((in 11 reviews)); "Great manager" ((in 9 reviews)); "the people there were great to work with" ((in 9 reviews)); "Work from home, company supplied equipment, schedule request available but may be on a waitlist; Some managers are awesome, some are awful, I was fortunate to have one of the good ones!" ((in 8 reviews))

What are the cons of working at Signature Performance according to real employee reviews?

"Management and HR are great partners to work with." ((in 12 reviews)); "We have awesome benefits but they are expensive." ((in 11 reviews)); "Health insurance is expensive" ((in 7 reviews)); "bad training" ((in 7 reviews)); "Favoritism not so awesome." ((in 3 reviews))

What are the top reviewed Signature Performance locations?

Omaha , Middletown , Bellevue , Tulsa , Atlanta , Kansas City , Detroit , Nebraska City , Lincoln , Alamogordo , Charlotte , Austin , Houston , Sheppard AFB , Columbus , Gulfport , Los Angeles , Denver , Nellis AFB , Gainesville , Kissimmee , Holloman AFB , Florida City , Omaha Regency , Kansas City

Signature Performance reviews

3.6

57% would recommend to a friend

(151 total reviews)

Allen Fredrickson

77% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (151 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Signature Performance has an employee rating of 3.6 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signature Performance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

151 reviews

2.0

Apr 1, 2025

Lack of clear priorities and direction

Business analyst

Recommend

CEO approval

Business Outlook

Pros

I could rely on my work experience to help me perform my job.

Cons

Lack of management direction, changing priorities, eliminating projects before they could be implemented.

Signature Performance Response

1y

At Signature Performance, we are passionate about advancing our mission of improving the health of our clients’ business and making the lives of the people we work with better. In order to achieve our goal of lowering healthcare administrative costs in the United States, we will do everything possible to maximize productivity and performance for our clients. We would love to visit with you further about your concerns. Feel free to reach out to info@signatureperformance.com with any questions you may have.

5.0

Feb 19, 2025

review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great people and nice customers

Cons

nothing is bad loved it

Signature Performance Response

1y

Thank you for the review. We appreciate your time and efforts on the Signature team and wish you well in your future endeavors!

3.0

Jan 19, 2025

Managers are nice, but benefits are trash.

Provider experience representative

Recommend

CEO approval

Business Outlook

Pros

The managers are very supportive, and available to help. You can take unpaid time off whenever you need it.

Cons

The health insurance plan they offer is exorbitantly expensive to the point that they tell you in the onboarding to go look at the ACA marketplace instead. You are expected to take calls back to back with no follow up or wrap up time for leaving notes. You are required to take calls that will last 2-3 hours at times, and you are not allowed to limit the number of claims for the caller. This hurts your metrics and your soul. There are also an insane amount of calls where you have to transfer to some other department in the VA and you have to pray you transfer the vets to the right department so they aren’t playing phone tag. You also get a lot of calls that are irrelevant to your job, because other departments at the VA tell people to call us as a catch-all if they aren’t sure where to transfer someone.

Signature Performance Response

1y

Thank you for your feedback. We appreciate your time and efforts on the Signature team and wish you well in your future endeavors.

Viewing 22 - 24 of 151 Reviews

Jobs at Signature Performance

Payment Analyst, Healthcare

Executive Assistant to the Office of the Founder & Executive Chairman

Learning and Development Specialist

Senior Director of Contracting