Signet Jewelers reviews

4.0

73% would recommend to a friend

(2,618 total reviews)
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J.K. Symancyk

87% approve of CEO

66% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Jul 21, 2014

Manager

Recommend
CEO approval
Business Outlook

Pros

The benefits are good. Medical, dental, vision, 401k, vacation and holiday pay. Debt free company with plenty of ability to relocate.

Cons

The pay is poor compared to the work required and the hours you have to work. Manager's hours are fixed and working 48hr+ a week leaves little or no time for family. I have worked in different positions in several of their brands ( JB Robinson, Jared The Galleria of Jewelry, and Kay's.) I have had different District Managers and Regional VPs and have seen no consistency with any of them. I have seen these managers have affairs and personally known them to have inappropriate contact with their managers and employees. This is common in my experience. I know this has been brought to the highest levels of management, but nothing is done to correct it. All that matters is your sales line today. If your numbers are there, you can get away with murder. The current management tag line is " Perception is reality". Meaning if they believe it or two people say it, it must be true. I hope they also apply that to the law suits against them for gender and race discrimination. They hold up upper management that are females and say " see we can't be discriminatory against women, we have female executives". Yea, sorta like saying " I can't be racist, I have a black friend". I have personally been told Sterling is and has promoted blacks over whites because of law suits and the need to appear non discriminatory. Also , don't believe there is an open door policy, if you complain to the wrong person about the wrong person, they'll find a reason to fire you. Mark Light is held up to the world as the new Messiah and the work Sterling does for St. Jude's . That's like saying Hilter was a great guy because he kissed babies during photo ops. If you need a job apply, just don't drink the Kool-aid.

3.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k, health, stock options. Everyday is an adventure, good bad. Room to advance and transfer, promotes from within.

Cons

Crummy merchandise, mostly sterling silver. Terrible vacation time options, between special events, holidays, and inventories there is not much time available for people to actually take vacations. Meetings are often sprung onto managers last minute requirng them to work on days off. 60-70 hour work weeks during holiday. The better you do this year you have to do 40% better next year or no commission. You are yelled at daily because of late repairs, and crummy merch. You better be good at selling bears and collecting money for st. Judes on top of everything else you have to sell daily.

Viewing 2362 - 2364 of 2,618 Reviews

Glassdoor has 2,677 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.