Pros
Culture, fun events (best holiday party ever!), new CEO seems promising
Cons
The department runs off quotas instead of quality. The culture is punitive and allows for our mistakes to be broadcast across various departments, creating major conflict within. The current leadership isn't qualified to be running this department. Conflicts of interest are abound and leadership is in place due to favor over competence. They all talk poorly about each other and the team, and the drama is high. No one is happy, and it shows. Prior to the current leadership structure, we were well trained, spoken to with respect, and had leadership that knew what they were doing. Invest in the good people and they won't leave! Bring back leadership with knowledge to do the job. They band-aid problems instead of bringing in the right people to fix it! Pay is low compared to other companies in this space. In the current state, I would not recommend a colleague in Credentialing to take a role here.