SimplePractice reviews

3.7

62% would recommend to a friend

(62 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

Reviews by job title

62 reviews

Reviews about "Culture"

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5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

For career growth, the company's expansion means new opportunities are constantly emerging across groups. If you're someone who wants to grow with a company, the timing is great. SimplePractice is leaning heavily into AI. Rather than leaving employees to figure it out on their own, they are providing extensive education and training.

Cons

A growing company means some processes are still maturing.

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SimplePractice Response
1mo
Thank you for sharing your perspective and for being part of our growth journey. We're glad our investment in AI education is making a difference. Supporting our team development as we evolve together is a priority. We agree with your advice about continuing to invest in people and customers as we scale. resonates with us. If you have additional ideas on how we can improve, please share them with your HR Business Partner, leader, or any one of our feedback channels.
5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The people truly care about the work and about each other. There’s a genuine effort to create a culture where different perspectives are welcomed and where employees feel supported. Leadership communicates openly and there are opportunities to contribute ideas and initiatives that make a real impact. I’ve also appreciated the flexibility and the focus on growth and learning.

Cons

Like many growing companies, priorities can shift and teams sometimes have to move quickly to keep up. It can be fast paced at times.

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SimplePractice Response
1mo
Thank you for sharing your experience with us. We're grateful to have leaders like you who embody our values and help create the culture you've described. Your point about clear communication and the "why" behind decisions resonates deeply. It's one of our biggest priorities as we continue to grow. If you have additional ideas on how we can improve, please share them!
5.0
Feb 25, 2026

Great experience at SP so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The exec team is one of the most transparent I’ve ever seen, they don’t try to spin employee communication -Leaders are really open to feedback and ideas. At company meetings employees can ask questions and they don’t curate only easy ones or avoid hard topics. The CPO (people) is meeting with small groups of employees to get direct feedback on company culture. -Lots of opportunities to connect with coworkers, even remotely. The ERGs are great and put on really thoughtful events. Social slack channels are really active and it’s easy to feel part of the community. -Time off is great (both company holidays & FTO), particularly mid & end of year breaks for the whole company -As employees we are all completing AI training which is a major investment in us given other companies are pushing AI but providing no support/education. -The addition of our CDMX office has been a great experience, so many nice and ambitious coworkers have joined and I’ve loved working with them (and even meeting some in person!)

Cons

The rapid growth and hiring of the company has created a bit of chaos and lack of clarity on processes and decisions made. Especially around AI, they got a little ahead of themselves

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SimplePractice Response
4mo
Thank you for taking the time to share such a thorough review. You’ve experienced a lot in just one year at SimplePractice! One of our biggest priorities in the past year has been to communicate our decision making and processes more clearly. That can be a growing pain for a high-growth company, but we are committed to doing better. Our team is developing a robust Talent Development muscle that includes AI training and people management training. We launched Monthly Manager Connects last year and plan to grow that program further. If you have any additional feedback on how we can improve, please share your ideas!
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