SimplePractice reviews

3.7

62% would recommend to a friend

(150 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

SimplePractice has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

150 reviews
5.0
Oct 4, 2017

Really wonderful place to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SimplePractice has the two best possible things going for it: a great product and an outstanding, committed team. It’s growing in a very healthy way, which makes it, in my opinion, the absolute best kind of place for people who enjoy both a dynamic startup environment, and a reliable source of income for the next several years. It’s an exciting, engaging, and yet stable place to be. This isn’t a company that’s burning too hot, only to flame out in a few months. Management always maintains a very rational eye on the future- it guides their decisions and keeps the company consistently and predictably profitable. SimplePractice is really special. Everyone works hard but maintains a wonderful sense of humor, and people are very free to be just who they are. No departments are treated like they’re more important than others, and everyone’s voice is heard. Great health benefits, generous vacation, a very relaxed dress code and really good catered lunches. Also, dogs are there most days and the fridge pretty much always has string cheese.

Cons

Cats are not allowed. Repeated requests for an office rabbit were not merely denied, they were NOT EVEN TAKEN SERIOUSLY!

5.0
Sep 26, 2016

Challenging and fast-paced

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SimplePractice is a place for people who enjoy being challenged. There are complex problems that require creative solutions and everyone on the team has a chance to be the hero. There's plenty of room for you to show what you're capable of and everyone will notice it. The advantage or working in such a small team is that at any given point, everyone from the CEO to the CTO can see who's doing their part and who isn't. You're expected to be resourceful but there's always support to help you get where you need to be. The management team does their best to encourage the rest of the team to share their ideas and they are willing to implement changes that will make everyone's life easier. They are always trying to improve the company's culture with team dinners, happy hours, and other team activities. They are willing to invest in their employees by sending them to conferences that will forward their skills. The CEO is constantly checking with the team to make sure everyone is doing ok and to see if there's anything that can be improved not only work-wise but on a personal level as well. He really seems to care about his employees. The office space is open and very hip. There's always plenty of snacks and beer. Employees get valet service so they don't have to worry about parking. I don't know that this is a positive or a negative but I think you need to know: Priorities can change at a moment's notice - This should be expected since this is still a small company but if you're not ready for that pace, it can take you by surprise. You get the hang of it and learn to adapt (if you're a weirdo like me, you may even like it).

Cons

- All of the "Cons" in this company boil down to Communication - The communication between teams could be better. Management has done a very good job on improving on this area and I can see that they're always working on making it better but we can always improve.

2.0
Sep 20, 2016

Dedicated Staff but Unstructured Environment & Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SimplePractice creates a great product that helps a lot of people. The employees are very enthusiastic and dedicated to their work. Flexible hours and work from home.

Cons

As to be expected in any start-up, SimplePractice is a chaotic place to work. Priorities are constantly shifting and you need to be really good at handling multiple projects at once. Yet, I can't help but think this start-up is far more hectic than most. You never know day-to-day which projects will be the priority. To make things worse, the CEO acts like someone with ADD and is continually changing his mind on which projects are high priority, creating an overall stressful and exhausting work environment. The CEO treats his staff in an equally unstable and unpredidctable manner -- some days you're his favorite person in the world but then the next, for seemingly no reason, you're suddenly the most despised human left on earth. There's zero staff development here. If you make a mistake, you're more likely to be fired rather than helped and guided so you figure it out. Meanwhile, if you're not one of the favored ones, expect to be spoken badly of behind your back. The company also has a history of making rash and unsound decisions that can be a huge waste or resources -- while employee wages are pitiful at best, and nowhere near the going market rates. I'm sure a lot of this is typical for a tech start-up, but still, it's a generally unpleasant and miserable place to work. Unless you have a very thick skin and don't mind low pay and being unappreciated, don't work here.

Viewing 145 - 147 of 150 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.