SimplePractice reviews

Cut employee benefits drastically as part of an “organizational alignment” following EngageSmart acquisition while simultaneously touting employee wellness on social media and in marketing materials. Disabled employees needing FMLA leave received 30% less in benefits in 2022 than in previous years. I took leave due to a documented medical condition in 2020 and received 40% of salary through company SDI while on leave with the remaining 60% covered by state disability insurance. In 2022 I took leave again and received 10% of salary from company SDI with the same 60% state disability insurance. Employees were not clearly notified of the reduction in benefits when the “organizational alignment” occurred. Founding leadership cashed out and moved on to better things. The stock options in the company that I received as part of my compensation package were returned to the company after I waited too long to exercise them after my voluntary departure. This was my mistake - I missed the deadline to exercise by minutes. The total value of the options exceeded $25k at the time. HR and Legal were unwilling to budge or grant a grace period to exercise these options following my exit for “tax reasons” that they were unable or unwilling to explain, despite my 4 years of loyal service and documented high performance in a highly customer-facing role. Because I’d already signed my offboarding paperwork, I had no recourse. The company simply took back the stock options that I had rightfully earned, leaving me with nothing. Performative virtue signaling around employee wellbeing and being a “great place to work,” but prioritizes creating value for shareholders over maintaining employee benefits or considering employee development. Product iteration and development moves at a glacial pace due to bureaucracy in Product and Engineering. The entire Marketing team has turned over multiple times in the last 1-2 years, including C-suite and executive level staff. No codified commitment to DEIB during my tenure. This experience is fully documented via email and 100% factually correct to the best of my ability. “Good vibes,” ugly reality.

As long as you’re making your manager or leadership look good, you’ll be fine. But the second you need help or have an idea, you get a target on your back. There was also a lack of understanding of the customer despite customer interviews, teams were out of touch with the needs of the customer. Additionally, the same work got repeated over and over again because of lack of respect for those carrying out the original projects.