5.0Aug 25, 2023Great Job, Metrics are almost unmeetableTech support representativeCurrent employee, more than 1 yearRichmond, VARecommendCEO approvalBusiness OutlookProsPto, insurance , HSA, great employeesConsExpectations are way too high. FCR is hard to keep up.Show more
4.0Nov 22, 2022GreatTech support representativeCurrent employee, less than 1 yearRichmond, VARecommendCEO approvalBusiness OutlookProsGreat benefits that they offerConsNot really any cons at the momentShow more
3.0Jan 4, 2022N/ATech support representativeCurrent employee, more than 1 yearBoston, MARecommendCEO approvalBusiness OutlookProsGood for people new in fieldConsManagement would be better and understandingShow more