Sinch reviews

3.8

71% would recommend to a friend

(448 total reviews)
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Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
4.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

great atmosphere very skilled employees

Cons

lacking in training/documentation frustrating internal processes

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. Together, we're stronger, so, it’s all about the team. That means being inclusive, respectful, sharing our knowledge, and challenging each other.​ We collaborate, have fun, and win together.​ Sinch is committed to providing valuable development opportunities and fostering a culture of learning and we're sorry to hear you didn't feel that way. Thanks for sharing your experience! Your input helps us identify areas for improvement. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
4.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The company offers a high level of reliability and stability, creating a secure environment for long-term growth. There's also a healthy work-life balance, which is truly appreciated and helps maintain motivation and well-being

Cons

Compensation is not competitive, and there's often a lack of clear focus, which can affect team efficiency and long-term vision.

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We appreciate your feedback regarding your compensation. We've taken a thoughtful approach to our compensation and benefit packages around the world. We strive to be fair and transparent, using our salary criteria and principles to ensure consistency across the organization. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
1.0
Apr 30, 2025

Company and Management TANKING

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can still work from home but they are changing that.

Cons

Management across the board outside of a few in Mailgun/Email are becoming corporate machines. The great leadership members were all run out of town and replaced by corporate servants. It's funny they can't see what works well for their #1 producing org and apply it elsewhere. Instead, they do the opposite. Check the stock price, they have no clue what they are doing. No one has any opportunity to be promoted. You can get "exceeds expectations" and get a 1% raise. But when they backfill you, they have no problem paying 30% more for a worse employee. No bonuses, no motivation to work hard, they don't get it. Company is on a hiring freeze every year, we cannot backfill most of our team.

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your honest feedback, and we're sorry to hear about your negative experience. At Sinch, we know our employees are the most important part of who we are and strive to create a positive work environment. Sinch is committed to providing valuable development opportunities and fostering a culture of learning and we're sorry to hear you didn't feel that way. Thanks for sharing your experience! Your input helps us identify areas for improvement. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
Viewing 61 - 63 of 448 Reviews

Glassdoor has 672 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.