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      Sinch

      Engaged Employer

      Sinch reviews

      3.8

      71% would recommend to a friend

      (448 total reviews)
      avatar

      Laurinda Pang

      71% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Sinch has an employee rating of 3.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      448 reviews
      5.0
      Feb 26, 2025

      The Culture Tells You Everything

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative culture, great people who want to win together, strong tenure, dedicated leadership that cares about the people and have a strong vision to continue to grow, ability to work remote, good benefits, overall an awesome place to work!

      Cons

      With the many acquisitions since 2020, there has been some growing pains and not all processes are documented well. We don't have a good onboarding program so new hires will need to be proactive in learning and networking. These are things that are getting better but are not great (yet).

      avatar
      Sinch Response
      1y
      Hello! Thank you so much for taking the time to share your experience. We’re on a mission to create a workplace where our teams can Dream Big, Make Things Happen, and Win Together, all while Keeping it Simple. Thanks for recognizing our efforts to deliver the best possible experience to our clients and create an even better Sinch every day! We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
      3.0
      Feb 25, 2025

      Leadership is thoroughly unimpressive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product suite, flexible work life balance

      Cons

      The leaders here are thoroughly incompetent. Communication between your role and a leader consists of corporate jargon and fluffy buzzwords rather than concrete answers and actions. The CEO has not delivered on her promises to unite the brands they have acquired through acquisition.

      avatar
      Sinch Response
      1y
      Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
      2.0
      Feb 13, 2025

      Poor management

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can enjoy work life balance.

      Cons

      Some people in top management are incompetent and barely know to execute things, leading to chaos. Not much growth.

      avatar
      Sinch Response
      1y
      Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
      Viewing 76 - 78 of 448 Reviews
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      ReviewsSinch reviews

      Glassdoor has 672 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.