Sinch reviews

3.7

71% would recommend to a friend

(448 total reviews)
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Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
4.0
Jun 27, 2024

Good place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team work is the best

Cons

It can be Disorganized sometimes

4.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team, good work life balance

Cons

Communication overhead with global teams, slow decision making process

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Sinch Response
1y
Hey! Thank you so much for your feedback. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Want to discuss it in more details? Contact us know at peopleexperience@sinch.com
1.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good salary, additional monetary bonus

Cons

It was a complete mismatch of values between me and Sinch. I value experimentation, continuous learning, friendly and helpful colleagues, and being seen as a human being, among other things. My experience at Sinch is as follows: - Status quo triumphed over new ideas - Learning opportunity was limited to only my job description (as per the employee handbook at that time, external training was heavily down-prioritized) - My colleagues were mainly interested in having a transactional relationship instead of a social relationship - I was only my role, and nothing more During the worst period of COVID-19, many of my colleagues (or their families) in a particular country were sick and were unable to work. I tried to protect them and let them recover before returning to work. Still, another colleague insisted they should continue working on one specific thing. For me, that was the nail in the coffin. It was very dehumanizing and I knew I had to leave.

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Sinch Response
1y
Thank you for sharing your feedback and for highlighting the positives of our salary and bonus structure. We genuinely appreciate your honesty. We’re sorry to hear that your experience didn’t align with your values and expectations. We aim to foster an environment of continuous learning and supportive, respectful relationships among colleagues. It’s concerning to hear about the challenges you faced, particularly during such a difficult time. Your feedback is invaluable as we work to enhance our culture and processes. Please reach out to us at peopleexperience@sinch.com if you’d like to discuss your experience further. Thank you for being a part of Sinch.
Viewing 142 - 144 of 448 Reviews

Glassdoor has 673 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.