Sinch reviews

3.7

71% would recommend to a friend

(448 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.7 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
1.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Good product for SMS if the client need is standard. Good work life balance

Cons

Poor strategy Incompetent management Low salary No internal promotion, they prefer to hire externally Very politic !

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Sinch Response
2y
Hi! Thank you for taking the time to share your feedback with us. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! We strive to build a better Sinch every day, so feel free to contact us at peopleexperience@sinch.com to tell us more about your experience.
2.0
Nov 23, 2022

From one fire to another

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some very smart and hard working people at Sinch. As bad as Sinch is, it's better than it used to be.

Cons

The company is a hot mess. Constant change without any planning. Buying companies with no clear agenda on how they work with existing business. Understaffed on the tech side and overstaffed on the sales side. Different divisions barely talk to each other. Pay range is terrible. Inability to support global customers.

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Sinch Response
2y
Hey! Thank you so much for your feedback. We appreciate your honest feedback, and we're sorry to hear about your negative experience. At Sinch, we know our employees are the most important part of who we are and strive to create a positive work environment. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Your opinion helps us grow and do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com.
1.0
Nov 18, 2022

High pressured sales-poor pay

Recommend
CEO approval
Business Outlook

Pros

Good people but all are frustrated. Only care about Europe. Lots of women have exited. Senior leadership is delusional on what is actually going on and they don’t recognize you for your hard work. Bought too many companies which should have been a positive and lack of focus, direction and all companies competing against each other. Good people are there until they can’t take it anymore. Talk about culture but the culture is only for Men.

Cons

If you are a woman do not even think about it! No pay, no recognition, no upward mobility, good ole boys club that will block you from any advancement, high pressure sales with little help. They frequently don’t pay commissions and if they do they are not correct and late.

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Sinch Response
3y
We are really sorry you didn't have a good experience at Sinch. We understand that after +16 acquisitions and growing from 500 to +3000 Sinchers worldwide in just a few years, we have some growth pains. However, we're doing our best efforts to improve our work environment in every location. We value our people and don’t tolerate discrimination of any kind, so we work hard to provide an environment where people feel welcome. If you feel comfortable, we're open to talk to you about your experience.
Viewing 271 - 273 of 448 Reviews

Glassdoor has 673 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.