SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
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Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
2.0
Jun 19, 2020

Disappointed would be an understatement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- colleagues - free food on certain days - some forms of entertainment - they listen to feedback (if it's negative) - you can talk to your manager when you have problems

Cons

- there are people in the company who are untouchable. Doesn't matter if they have nothing to do all day long, they will remain in the company going for coffees every 3 minutes. - difficult to grow in the company - lots of fake promises being made, so if you get a good job offer I would suggest you to take it. - doesn't matter how hard you work, there will still be people who get promotions while you remain on the same level. - sometimes they "mistakenly" give you less money in the salary saying there was an error, but this happens almost all the time - the finance department is a joke, all the time making mistakes. - lack of clarity in the communications (all types)

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SiteMinder Response
6y
Thank you for taking the time to share your experience, it’s great to hear that you had a supportive manager and great colleagues, but I also hear your concerns. We strive to make SiteMinder a place where people can fulfill their aspirations, and we pride ourselves on being an equal opportunity employer. With the exception of sales, where promotions happen inline with sales achievement; we advertise all new roles and opportunities internally, and have an objective interview process to ensure fairness in the selection criteria. I would encourage you to reach out to your local P&C Manager to discuss your concerns. With regards to salary payment discrepancies, we have never received feedback regarding this, our finance team goes above and beyond to support employee payroll. I would urge you to contact me directly (Dionne.Niven@SiteMinder) to discuss this matter; timely and accurate payroll for employees is of utmost importance, should there be an issue, it’s important that we discuss and rectify.
4.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, good induction training

Cons

Unclear commission scheme, sector very affected by Covid

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SiteMinder Response
6y
Thank you for your review, great to hear that you have settled in and have enjoyed the induction! We are rolling out a new sales commission scheme this week which is very exciting! It's much simpler, and has much more upside :-) Please reach out to your local P&C Manager if you have any questions on the new scheme! Covid has sadly impacted most sectors, however, we are starting to see recovery, and have adapted our business model to ensure the long term success of the business.
5.0
Jun 15, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Great office and community spirit (drinks, activities, celebrations...) - Ongoing trainning - Career development and perspective

Cons

It is a competitive industry, but that has nothing to do with the company. If you work hard you will see results and get rewarded. From commissions to Amazon/Visa vouchers, ruffles...

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SiteMinder Response
6y
Thank you for your great review, we are really pleased that you are enjoying your role and working at SiteMinder and excited to see you grow!
Viewing 343 - 345 of 517 Reviews

Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.