SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
3.0
Oct 19, 2016

Your people are your best asset - look after them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people. A CEO and Exec team who are truly emotionally invested in the company.

Cons

Squeezing every last ounce of effort out of people. Some big egos that are getting in the way of true progress. Very limited benefits. Poor training resource and support. Time differences globally mean that work has to be done at unsociable hours sometimes.

3.0
Oct 17, 2016

Nice people socially, but poor culture for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are nice, the Friday drinks are a great way to socialise Quite flexible in terms of time, the company generally trusts you to do a good job A good stepping stone/place to learn

Cons

Little to no internal comms from execs. I know they are working on it now but still most information gets passed around through office gossip No investment in growth/upskilling/training of existing staff (I'm guessing due to budget constraints). A lot of talk of things 'coming soon'.. attempts seem quite superficial.. staff don't feel valued Salary is quite low compared to rest of tech sector Prefer to hire externally than upskill existing staff A lot of egos and internal politics, people siloed into their own areas of work

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SiteMinder Response
9y
This is really rich feedback, thank you. I agree we want our staff feel valued and your suggestions are helpful. There has been a big focus this financial year on improving our comms and giving the team more transparency which hopefully you have felt. At the risk of talking about things that are "coming soon" I am personally working with my team on an internal Careers Fair to help people navigate the opportunities available to them internally. The intent is to support career development initiatives and assist people in identifying the right courses to help them learn and grow. We are working to roll this out in all locations by April. I'd also be happy to chat with you about training if you'd like to discuss further? I'm at charlie.milne@siteminder.com
5.0
Oct 11, 2016

FANTASTIC Opportunity

Recommend
CEO approval
Business Outlook

Pros

SiteMinder has provided me a great opportunity for growth while starting out my sales career. The people that I work with are amazing and always willing to help. The sales leadership team has gone above and beyond to make sure I am set up to be successful. They are open, transparent, and provide a great amount of feedback to make me better every day. This doesn't just stop with the leadership team. Every person in our office is always willing to help me and collaborate to make the company better.

Cons

Communication is something that I know we're working on currently. Prior to a few months ago, there were times that communication would get lost between our headquarters in Sydney and our office in Dallas. In the past 2 months this has gotten better and I am confident it will continue to improve.

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SiteMinder Response
9y
We are working on communication and agree we can do better. Thanks for taking the time to share your feedback, I hope you continue to enjoy your growth with us.
Viewing 478 - 480 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.