SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Great office , friendly colleagues.

Cons

Huge rotation / employee turnover. Management is a joke (careless , they don't know how to manage a team , don't set proper expectations , don't give any training / feedback ). Call center vibes . You will spend 90% of your time cold calling properties ( most part of those "leads" are super bad quality . I.e already contacted , closed it or not interested , so you will basically be loosing your time / energy . Very draining.

avatar
SiteMinder Response
2y
Thank you for your feedback, great to hear you enjoyed the office environment and friendly colleagues, we do have the best team members here! We pride ourselves on strong sales induction and training and are disappointed you don't feel you had this opportunity, we would appreciate the opportunity to speak with you about your concerns/feedback. You're welcome to contact me directly on deirdre.rice@siteminder.com
5.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive onboarding experience & good culture

Cons

Highly competitive market & lofty targets

avatar
SiteMinder Response
2y
Thanks for your feedback! We are pleased to hear you have a good onboarding experience and you're enjoying the culture here. We are very ambitious and set targets aligned to this ambition, we feel we have the best product and the right training/resources available to support our teams to achieve these targets. Please do reach out to me if you would like to discuss your feedback or any potential training needs, deirdre.rice@siteminder.com
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home Not much here,

Cons

Toxic manager Legacy product No process Low Increment Biased work management

avatar
SiteMinder Response
2y
Thank you for your feedback, sorry to hear you didn't have a good experience, this is really disappointing for us to hear. We have many forums to raise concerns internally, including an anonymous engagement tool. We would appreciate the opportunity to speak with you to discuss your concerns, especially around toxic management and biased working, we pride ourselves on our leadership team role modelling our ways of working and leading our people in a fair manner. Please reach out to me directly to arrange a discussion, deirdre.rice@siteminder.com
Viewing 121 - 123 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.