SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
1.0
Feb 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Promising company with great onboarding. Helpful teammates.

Cons

Saturated market and hard to hit quotas especially with extremely unhelpful and unprofessional management for the PH team. Worked the night shift and management was absolutely horrible. - Initiated to do a lot of unfair tactics when it came to CRMs and quotas, trashed other employees without providing any help or training, made me lie saying I constantly got “coaching” when I didn’t, manager didn’t really know how to coach cause they’ve never done It and know nothing about the product, seen them purposely sabotage new employees and weren’t afraid to hide that, actively started gossip, manager would go home very early (our shift ended at 7 and they’d be home by 2/3 but wouldn’t allow me to WFH even when there was no one else in the office since I was alone in the team). They didn’t have a concrete plan for the job and kept making different new tasks that weren’t feasible. Also, harassment cases within the company were brushed aside and the same men seemed to be favored. Felt very uncomfortable as the only woman working the night shift.

3.0
Feb 12, 2023

Just a company ...

Recommend
CEO approval
Business Outlook

Pros

- multiple tech stacks - work & life balance

Cons

- poor leaderships, i.e. both engineering and people management; - my way or freeway engineering culture; - autonomy is the luxury within the hands of very few people; - copy & paste is the rule of thumb.

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SiteMinder Response
3y
Thank you for your feedback and giving us the opportunity to respond. Over the last 3 years we have significantly grown the leadership in our organisation in order to focus more in planning, people growth and performance. This has resulted in major improvements in engagement, career management and feedback which tells us we must be doing something right. We most certainly do not have a "my way or freeway engineering culture". In fact we strongly encourage our staff to bring new ideas for open discussion. That said, as a company that has grown from being a start up to being a mature scaled up enterprise (and still has not lost any of the goodness from our startup culture) we do need to standardise on approaches and ways of doing things so that we are not constantly "reinventing the wheel" and making it easier for our engineers to move between technology domains. Over the past 2-3 years we have seen a lot of internal promotions into senior roles in the organisation and our career pathways offers enormous opportunities for our tech staff to have long, diverse and exciting careers in the company.
1.0
Sep 17, 2018

Looking forward to my last day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice co workers and a table tennis in canteen Also very nice view to ocean from canteen

Cons

Everything else... I work here for a few months now but I can't wait to leave. Don't want to say which department I am in because office is very small and people who don't leave good feedback on Glassdoor have it even harder here I think, so I don't want to make my work life harder than it is. We received an Email about a review on Glassdoor which is apparently false, so I see how this company handle reviews. I don't think free speech is something that is popular here. Galway is hard finding job with good money, so I looking for some. Try to have interviews after or before work. I know notice period is there, but as soon as I have new job, I happily run out of office. If you dont have masters degree or something, you need to take jobs like these sometimes but I really hope other companies here are not this horrible. Even applied at fast food shop, seems better to be there. I hope company doesnt find out about me writing here but I wanted to give feedback about life. Is getting worst here week by week. Luckily i have one good co worker here and that helps me to get through day but he/she (not saying) also looking for new job.

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SiteMinder Response
7y
Thanks for sharing your feedback with us. We're sorry you haven/t had a more positive experience during your time working with us. Your feedback is not in line with the type of culture we aim to cultivate. We acknowledge that it isn't perfect, but we are constantly working to improve the employee experience at SiteMinder
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Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.