SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
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Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
3.0
Aug 31, 2023

Good place to start

Recommend
CEO approval
Business Outlook

Pros

Friendly office culture, not boiler room Fairly low pressure environment to break into sales Manage full cycle so get to close deals regularly

Cons

Outbound lacked strategy, essentially spray and pray and reliant on inbounds. Too much focus on dial counts versus adopting new channels to outbound. Little Hotelier is outdated and vastly inferior to modern PMS. SiteMinder Platform/CM is great at what it does but so are other channel managers. Slowly moving back to in-office first with the addition of new London office. Base pay on low side at 31k

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SiteMinder Response
2y
Thanks so much for your review, it is wonderful to read that you were so immersed in our London office culture. Culture within Sales is incredibly important and coupled with the environment, which you recognise as a great place to break into Sales, it sounds as though we are winning on both scores there! We value our sales leads whether inbound or outbound and our sellers work incredibly diligently at prospect selling through a consultative approach with new customers. Equally, because we operate with our own award winning products this also means that our customers clearly see the Return on Investment when we are able to demonstrate the value add. Activities absolutely has a place across Sales to set up the best experience for a new customer, however we set ourselves apart from the 'boiler room' as you say - our focus across our EMEA Sales teams is to operate with quality not quantity, preferring great conversations with customers than heavy dial numbers. Marie-Anne Varela, HR Director (EMEA & Global Sales)
4.0
Aug 22, 2023

Good culture and people

Recommend
CEO approval
Business Outlook

Pros

Good culture and people. Lots of social events

Cons

Big company/enterprise so it's not the type of startup/scaleup that you would expect but everyone's very good at what they do.

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SiteMinder Response
2y
Thank you for your feedback and taking the time to share your thoughts, we are pleased to hear you're enjoying the culture here, we do a wonderful culture and wonderful people here! We have definitely outgrown the start up stage but are enjoying this next phase!
5.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellerated career pathway if you hit your numbers

Cons

A lot of changes to leadership and management

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SiteMinder Response
2y
Thank you for your feedback, our career pathways are great and we have invested a lot of time to ensure our people can see their growth paths here. We are continually growing so changes in leadership and management are to be expected but please do raise any concerns impacting you/your role with me or your manager.
Viewing 157 - 159 of 517 Reviews

Glassdoor has 582 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.